![]() Ensure the USB cable is plugged in snugly at both ends, and that the power cable is plugged into the wall. This may sound silly, but if I had a nickel for every hour I've wasted troubleshooting something that wasn't plugged in, I'd be halfway to buying a Snickers bar. With any luck, this will bring your printer back to life and you'll get the document you've been waiting for. Net stop spooler del %systemroot%\System32\spool\PRINTERS\* /Q /F /S net start spooler ![]() Then paste in the following commands, pressing Enter after each one: Open the Start menu, search for "Command Prompt," right-click the option that appears, and choose Run As Administrator. There are a few ways to do this, but the easiest is probably from the Command Prompt. ![]() ![]() Right-click any old items and clear them to get things chugging again.Īlternatively, in Windows, you can restart the print spooler, which will try to print those documents as if they were just added to the queue (so you don't have to clear them). In macOS, you can see the queue from System Preferences > Printers
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